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How to Order Your Order | Delivery, Postage and PackagingThis page contains information on: Postage and packaging
Postage and packagingDelivery is by standard mail in the UK and air mail or economy mail to the rest of the world. Postage and packaging (also called shipping and handling) charges are as follows:
UK
Airmail
Economy
For example, for a single item to Western Europe by airmail, the postage and packaging fee is GBP 4.30; for two items, the fee is GBP 4.30 + 1.35 = GBP 5.65. For a single item to the USA by economy, the fee would be GBP 4.40; for two items the fee would be GBP 4.40 + 1.90. Products and services delivered digitally (such as downloads) do not incur postage charges. To ensure that you do not pay postage and packaging for digital delivery, select 'Digital Delivery' as the shipping method. If you purchase a mixed order of physical products (such as a paper book) and products or services delivered digitally, you will only be charged postage for the physical products. For the UK and other European Union customers, if your order includes items with VAT, sales tax will be added to the postage charges for these items. For customers outside the European Union, no sales tax will be added. For information on sales tax and customs, click here
Delivery timesFrom dispatch, delivery is around seven days worldwide by air mail. By economy mail, delivery is usually 7 to 21 days worldwide. UK delivery is normally two to three days from dispatch. The total delivery time depends on availability plus delivery. If your item is in stock, it is normally dispatched by the next working day. If your item is not in stock, delivery takes a little longer. If your item will be delayed considerably, we will contact you to ask if you wish to cancel your order for a refund.
AvailabilityIf your item is not in stock, we will back order it for you. If your item will be delayed considerably (for example, books may sometimes go out of print or the publisher may run out of stock), we will contact you to ask if you wish to cancel your order for a refund. Where there is a newer edition, we will endeavour to send you this. Customers in some countries may be restricted to a single copy of a book for copyright reasons. Product sizes are approximate. Relative image size does not correspond to actual size.
Undeliverable itemsIf an item is returned to us as undeliverable, we will refund your purchase including postage. We cannot resend items that have been returned as undeliverable. However, if you wish to order the item again, please place a new order on our website | Go to store Help Postage Currency | ||||||||||||||||||||||||||||||||
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| All rights reserved worldwide Whole World Company Images, MusicforFood.com, PhraseBook for Writing, EnglishforResearch.com, EnglishforStudents.com and EnglishforSchool.com are worldwide trademarks and/or service marks of The Whole World Company Limited Copyright (c) 1996-2006 The Whole World Company Limited, Cambridge, CB7 5EQ, England Incorporated in England. Company registration number 3241673 | Contact Us | Feedback |